FAQ

Bicyle/small motorbike (50cc) parking is free at the public parking next to the hostel. Please click here to see detailed information on parking.

There is public car/large motorbike parking (¥600) 7 min walk from the hostel. Please click here to see detailed information on parking.

Check-in time is after 4pm and check-out time is before 10am. 

A check-in form is completed via email before arrival. Click here to see our easy 3 step check-in instructions.

Early check -in and late check-out are available for ‎¥‎ 500 .Please notify us in advance though this link.

All Linen is provided. There is a 100 Yen towel rental fee.

There is a 200 yen per day baggage storage fee. Please request this in advance so that we can organise to have staff facilitate it.

There is no curfew you can stay out as long as you like. All we ask is that you respect the other guests and  be quiet in the hostel after 10PM.

In Japan the Emergency no. is 110

You may stay at the coffee shop before check-in and after check-out.

No smoking inside the hostel. There is a designated area outside the hostel for smoking.

Online chat on the website, phone, Email or Facebook messenger. We have someone waiting to hear from you from 8AM-8PM. 

Yes. But the second guest will be charged as they will be using the showers and other facilities as well. If we find any guest that is not checked-in staying at the hostel they will be asked to leave. 

As we are a youth hostel we do not normally allow children under the age of 12 to stay. Sometimes we can make special allowances so please feel free to contact us with your request.

The easiest way to get to us is by train. Just get off at Fuji Station and we are directly across the road on the north side. Click here for detailed instruction on getting to us.